Last update: March 1, 2024

Privacy Policy

Transparency on how we manage personal information for customers, partners and visitors.

01. Data Controller

The entity responsible for the processing of personal data described in this document is:

Controller
Yougold Srls
Registered office
Via Valle D'Aosta 17, 65015 Montesilvano (PE), Italy
Email
info@georad-gpr.com
Phone
+39 392 9207751

02. Categories of Data Collected

We only collect the data necessary to provide our services, respond to enquiries and improve our products.

  • Identification and contact details (name, surname, company, email, phone).
  • Professional information provided in request forms (role, project details, sector).
  • Technical data from browsing sessions (IP address, device, browser, pages visited) collected through cookies and analytics tools.
  • Operational data exchanged during sales, support or training activities.

03. Purpose of Processing

Personal data is processed exclusively for explicit and legitimate purposes.

Handling enquiries

Responding to contact requests, demo bookings and information asked through the website forms.

Contract execution

Managing orders, deliveries, invoicing, support and training related to GEORAD products and services.

Customer care

Providing technical assistance, updates, maintenance and safety communications.

Analytics and optimisation

Aggregated analysis of website usage to improve content, navigation and security.

Legal compliance

Fulfilling legal, accounting, tax or regulatory obligations that apply to our business.

04. Legal Bases

Depending on the context, we process data on the following legal bases under GDPR:

  • Performance of a contract or pre-contractual measures when we respond to your requests or deliver services.
  • Legitimate interest for website security, fraud prevention and service improvement, provided it does not override your rights.
  • Legal obligation when processing is required to comply with regulations.
  • Consent for optional communications and for analytics cookies where required.

05. Data Retention

We retain personal data only for the time strictly necessary to achieve the purposes for which it was collected and in accordance with applicable regulations.

  • Contact and enquiry data is stored for up to 24 months from the last interaction, unless a commercial relationship is established.
  • Contractual, invoicing and support records are kept for the minimum statutory period (normally 10 years in Italy).
  • Technical logs and analytics data are anonymised or deleted within 14 months.

06. Data Sharing

Personal data is not sold. It may be shared with trusted third parties strictly for operational reasons:

  • Technology providers that host our infrastructure, email and CRM systems.
  • Professional advisors (accountants, legal consultants) bound by confidentiality.
  • Authorised distributors or partners involved in delivering the requested service.
  • Public authorities when required by law or legitimate requests.

All third parties process data as data processors, under signed agreements and according to our instructions.

07. Your Rights

You may exercise the rights granted by Articles 15 to 22 of GDPR at any time.

  • Access your personal data and obtain a copy.
  • Request rectification of inaccurate or incomplete data.
  • Ask for erasure of data processed unlawfully or no longer necessary.
  • Limit or oppose the processing in the cases provided by law.
  • Request data portability for data provided to us.
  • Withdraw consent when processing is based on it, without affecting prior lawfulness.

Requests can be sent to info@georad-gpr.com. We will respond within one month, subject to any extensions allowed by law.

08. Cookies and Analytics

Our website uses technical cookies that are essential for navigation and security. With your consent, we also use Google Analytics to measure aggregated traffic.

Google Analytics anonymises IP addresses and data is retained for 14 months. You can withdraw or modify your consent at any time through the cookie banner or browser settings.

09. Data Security

We apply organisational and technical measures to protect personal data, including access controls, encryption of communications, secure backups and staff training. We continuously monitor our systems to detect vulnerabilities.

10. Changes to This Policy

We may update this privacy policy to reflect legal changes or improvements to our services. Significant updates will be communicated through our website. Please review this page periodically.

Contact

For any questions regarding this privacy policy or how we process personal data, write to info@georad-gpr.com.